Silver Plan
Our Silver plan is a step up from the Bronze plan, providing all the features of the Remote Assistant Software and live monitoring, plus a Weekly Computer Backup that stores three versions in rotation.
This plan gives our clients peace of mind knowing that their critical data is being protected and can be easily restored in the event of a disaster. Our backup system is monitored daily to ensure that all backups are successful.
Additionally, our team of experts is always available to answer any questions or concerns our clients may have, providing top-notch support and guidance when needed.
Our Silver plan offers an affordable solution for small and medium-sized businesses looking to safeguard their critical data without breaking the bank.
Our Remote Assistant Software is a powerful tool that allows us to monitor your systems and provide quick support when you need it. With our software, we can remotely monitor when a new program has been installed, install programs remotely to a whole group of computers in minutes, and monitor if a Windows Update is required.
Our software also allows your staff to access live chat with a Connexium's technician right from the taskbar at any time, freeing up your employees' time and increasing their productivity. Additionally, our software comes with live monitoring that monitor hundreds of data points, which means we can identify and address any issues before they become a problem.
With our Remote Assistant Software, you can be sure that your systems are running smoothly and that you have the support you need whenever you need it.
Please note that actual technician time is not included in this plan, but it does include the cost of licensing the tool and monitoring the alerts we receive.
