Gold Plan

Our Remote Assistant Software is a powerful tool that allows us to monitor your systems and provide quick support when you need it. With our software, we can remotely monitor when a new program has been installed, install programs remotely to a whole group of computers in minutes, and monitor if a Windows Update is required.

 

Our software also allows your staff to access live chat with a Connexium's technician right from the taskbar at any time, freeing up your employees' time and increasing their productivity. Additionally, our software comes with live monitoring that monitor hundreds of data points, which means we can identify and address any issues before they become a problem.

 

With our Remote Assistant Software, you can be sure that your systems are running smoothly and that you have the support you need whenever you need it.

 

Please note that actual technician time is not included in this plan, but it does include the cost of licensing the tool and monitoring the alerts we receive.

Our Weekly Computer Backup (3) is an essential part of our Silver and Gold RMM plans. We provide our customers with a reliable and secure backup system that stores three versions in rotation. We keep three different copies of your important files in case of accidental deletion, file corruption, or any other data loss incidents.

 

Our backup solution ensures that your data is protected and easily recoverable when you need it the most. We perform automatic weekly backups that require no intervention from your side. Our backup system is also encrypted, ensuring that your data is safe from unauthorized access.

 

With our Weekly Computer Backup, you can have peace of mind knowing that your critical data is always protected and accessible.

Our Ransomware Detection is an essential tool to protect your business from cyber threats. It is designed to detect ransomware attacks early, before any damage can be done to your systems or files. Our solution constantly monitors your network for any suspicious activity and alerts us immediately if anything is found. This allows us to quickly respond to any potential threats and prevent them from causing any damage.

 

Our Ransomware Detection tool is always up-to-date with the latest threat intelligence, ensuring that you are protected from even the most sophisticated attacks. It runs silently in the background, without slowing down your systems or interrupting your work. Our solution is a critical part of our managed IT services, and provides you with the peace of mind that your business is protected against ransomware attacks.

Imagine an employee in your office receives an email that looks like it's from a legitimate source, such as a bank or a well-known company. The email contains an attachment or a link, and the employee clicks on it without realizing that it's actually a malicious file or link. This can lead to the entire network becoming infected with a virus or malware, which can cause major disruptions to your business operations, lost data, or even financial loss.